jl975 Privacy Policy

1 Introduction & Scope

This Privacy Policy applies to all personal information collected by jl975 through its website at jl975.one, its mobile application, its customer support channels (including live chat and email), and any other service or feature provided under the jl975 brand. It covers personal information collected from registered players, applicants, prospective players who visit the platform without registering, and individuals who communicate with jl975 through any channel.

jl975 is the personal information controller ("Controller") responsible for the processing of personal data described in this Policy. As Controller, jl975 determines the purposes and means of processing personal information collected through the platform. Where third-party service providers process personal data on jl975's behalf, they do so as personal information processors ("Processors") under contractual arrangements that impose obligations consistent with applicable data privacy law.

This Policy does not apply to third-party websites, services, or platforms that may be linked to or accessible through the jl975 platform. jl975 is not responsible for the privacy practices of third parties and encourages players to review the privacy policies of any external services they interact with.

2 Legal Basis for Processing

jl975 processes personal data on the following legal bases, as applicable under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC) of the Philippines:

1. Contractual Necessity: Processing is necessary for the performance of the contract between jl975 and the player — including account registration, identity verification, processing deposits and withdrawals, delivering game services, and providing customer support.
2. Legal Obligation: Processing is required for compliance with applicable laws and regulations, including anti-money laundering obligations (Republic Act No. 9160, as amended), PAGCOR-aligned platform standards, tax reporting requirements, and data breach notification obligations.
3. Legitimate Interest: Processing is necessary for the legitimate interests of jl975 or third parties, including fraud prevention, platform security, responsible gaming monitoring, abuse detection, and platform improvement — provided that such interests are not overridden by the rights and freedoms of the data subject.
4. Consent: Where required by law or where processing is not otherwise justified by the above bases, jl975 will request your explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

3 Data We Collect

jl975 collects personal information through several means: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third parties in limited circumstances. The categories of personal information collected are described below.

3.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, Philippine mobile number, email address, username, and password (stored in hashed form).
• Identity verification documents: Government-issued identification documents submitted for KYC purposes, including document type, document number, expiry date, and associated photograph. Acceptable documents include PhilSys National ID, LTO driver's license, Philippine passport, and UMID card.
• Financial data: GCash wallet number, BPI or BDO account details (account name only — jl975 does not store full bank account numbers), payment transaction references, and cryptocurrency wallet addresses used for deposits or withdrawals.
• Communications data: Content of messages, support tickets, and live chat transcripts you submit to jl975's customer support team.
• Responsible gaming data: Self-exclusion preferences, deposit limits, session time settings, and other responsible gaming tool configurations you set through your account.

3.2 Information Collected Automatically

• Device and technical data: IP address, device type (e.g., Samsung Galaxy A-series, OPPO, Redmi), operating system and version, browser type and version, screen resolution, and network type (mobile data, Wi-Fi).
• Usage data: Pages visited, games accessed, session duration, login timestamps, logout timestamps, features used, and navigation paths within the platform.
• Transaction logs: Detailed records of all deposits, withdrawals, game bets placed, game outcomes, bonus credits and debits, and wallet balance changes.
• Location data: Approximate geographic location derived from IP address. jl975 does not collect precise GPS location unless explicitly enabled by the player.
• Cookie and tracking data: Information collected through cookies and similar technologies as described in Section 6.

3.3 Information from Third Parties

• Payment providers: Transaction confirmation data from GCash, Maya, BPI, BDO, InstaPay, and other payment networks, including transaction reference numbers and timestamps. jl975 does not receive or store full payment credentials.
• Identity verification services: Where third-party identity verification or document authentication services are used to support the KYC process, jl975 may receive verification status results from these services.
• Fraud prevention services: Risk assessment signals from third-party fraud and AML monitoring services used to protect the platform and its players.

4 How We Use Your Data

jl975 uses personal information for the following specific purposes:

• Account creation and management: To register your jl975 account, verify your identity, and maintain your account in accordance with our Terms & Conditions.
• Game service delivery: To provide access to slots, live casino tables, e-bingo rooms, and sports betting as contracted services.
• Payment processing: To process deposits and withdrawals through GCash, Maya, bank transfer, USDT, and other approved payment channels; to reconcile transactions; and to maintain accurate wallet balance records.
• Identity and age verification: To verify that all players are at least twenty-one (21) years old and are who they claim to be, in compliance with applicable regulatory requirements.
• Fraud prevention and AML compliance: To detect, prevent, and investigate fraudulent activity, money laundering, and other illegal or prohibited conduct, including reporting to relevant Philippine authorities as required by law.
• Customer support: To respond to your inquiries, resolve disputes, and assist with account issues through live chat and email.
• Responsible gaming: To monitor gambling patterns that may indicate problem gambling, to administer the responsible gaming tools you have configured, and to enforce self-exclusion requests.
• Platform security: To protect the integrity of the jl975 platform, detect unauthorized account access, and respond to security incidents.
• Legal compliance: To fulfil obligations under Philippine law, including RA 10173, RA 9160 (AMLA), and applicable tax regulations.
• Platform improvement: To analyze aggregated usage data, improve the user experience, and develop new features — using anonymized or pseudonymized data where possible.
• Marketing communications: To send promotional offers, bonus notifications, and relevant platform updates — subject to your communication preferences and opt-out rights described in Section 13.

5 Sharing & Disclosure of Personal Data

jl975 does not sell your personal data to third parties. jl975 shares personal data only in the circumstances described below, and only to the extent necessary for each stated purpose.

5.1 Service Providers (Processors)

jl975 engages third-party service providers who process personal data on our behalf under contractual data processing agreements. These providers include: payment processing partners (GCash, Maya, bank networks), identity verification service providers, cloud infrastructure providers, game software providers, customer support platforms, fraud detection and AML screening services, and analytics providers. All processors are required to process personal data only as instructed by jl975 and to implement appropriate technical and organizational security measures.

5.2 Regulatory and Law Enforcement Authorities

jl975 may disclose personal data to Philippine government agencies, law enforcement bodies, or regulatory authorities — including the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and PAGCOR — where required to do so by law, court order, or regulatory direction, or where jl975 reasonably believes disclosure is necessary to prevent or report criminal activity or protect the safety of any person.

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or restructuring involving jl975, personal data held by jl975 may be transferred to the successor entity as part of the transaction. Affected players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

5.4 With Your Consent

jl975 may share your personal data with third parties for purposes not listed above where you have given explicit, informed consent to such sharing. You may withdraw consent at any time by contacting jl975 support or updating your account settings.

6 Cookies & Tracking Technologies

jl975 uses cookies and similar tracking technologies on its website and mobile platform to enhance your experience, maintain session security, and analyze platform performance. The types of cookies used by jl975 are:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and cookies that remember your language or region preference. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as display settings, recently visited game categories, and responsible gaming configuration. These improve your experience but are not essential to access the platform.
• Analytics cookies: Collect aggregated data about how players use the jl975 platform — which pages are visited most, how long sessions last, and which features are most used. This data is used in anonymized form to improve the platform. jl975 uses privacy-respecting analytics tools that do not share your data with advertising networks.
• Security cookies: Used to detect suspicious activity, implement rate limiting, and prevent automated abuse of the platform.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your jl975 account. jl975 does not use third-party advertising cookies or sell cookie-derived data to advertisers.

7 Data Retention

jl975 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable Philippine law. The following retention guidelines apply:

• Account data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, as required for compliance with anti-money laundering record-keeping obligations under RA 9160.
• Transaction records: Financial transaction logs are retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Identity verification documents are retained for five (5) years following the conclusion of the account relationship or for as long as required by applicable AML or regulatory obligations.
• Support communications: Live chat transcripts and support email records are retained for three (3) years from the date of the interaction.
• Technical and usage logs: Server logs and technical usage data are retained for up to twelve (12) months and then aggregated or deleted.
• Marketing data: Retained until you opt out or withdraw consent, after which it is deleted within thirty (30) days.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymized such that it can no longer be attributed to an identifiable individual.

8 Data Security

jl975 implements technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption in transit: All data transmitted between your device and jl975's servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all platform interactions, including login, game sessions, and payment transactions.
• Encryption at rest: Sensitive personal data stored on jl975's servers — including identity documents and financial data — is encrypted using AES-256 encryption.
• Password security: Passwords are stored using bcrypt hashing with an appropriate work factor. jl975 never stores passwords in plain text and never transmits your password in any communication.
• Access controls: Access to personal data within jl975's systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and receive data privacy training.
• Two-factor authentication: 2FA via SMS OTP is available for all player accounts and is recommended for accounts with active wallet balances.
• Intrusion detection: jl975's infrastructure is monitored for unauthorized access attempts and unusual activity using automated security systems.
• Data breach response: In the event of a personal data breach that poses a significant risk to data subjects, jl975 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players as required by RA 10173.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jl975. These rights may be exercised by contacting jl975 through the channels described in Section 15.

jl975 will respond to data subject rights requests within thirty (30) calendar days of receipt. For complex requests, this period may be extended by a further sixty (60) days with written notice. Identity verification will be required before processing any data subject rights request to ensure requests are not made by unauthorized third parties.

10 Children & Minors

jl975 is strictly an adult platform. Access to real-money gaming services is limited to individuals who are at least twenty-one (21) years of age, in line with the minimum age requirement for gambling participation guided by PAGCOR-aligned platform standards in the Philippines. jl975 does not knowingly collect personal information from individuals under the age of 21.

Where jl975 discovers that personal data has been collected from a person under 21, jl975 will immediately suspend the associated account, delete the personal data, and return any funds to the depositing payment method where ownership can be verified. Parents and guardians who believe their child may have accessed jl975 are urged to contact jl975 support immediately.

11 Cross-Border Data Transfers

Some of jl975's service providers — particularly cloud infrastructure and game software providers — may process personal data outside the Philippines. Where personal data is transferred to a jurisdiction that does not offer equivalent data protection standards, jl975 ensures that appropriate safeguards are in place, such as standard contractual clauses or contractual data processing agreements that impose obligations consistent with RA 10173.

jl975 does not transfer personal data to jurisdictions that are the subject of applicable sanctions or that have no legal framework for the protection of personal data equivalent to Philippine standards, unless such transfer is required by applicable law or is subject to appropriate additional safeguards.

12 Third-Party Services & Game Providers

The jl975 platform integrates games and services provided by third-party game providers including, but not limited to, Evolution Gaming, Pragmatic Play, SA Gaming, CQ9 Gaming, Habanero, PG Soft, and others. These providers may process limited technical data (such as session tokens and game result logs) in connection with the delivery of their games. Such processing is governed by jl975's data processing agreements with each provider and by the provider's own privacy practices as applicable to platform operators.

Payment service providers including GCash and Maya process transaction data under their own privacy policies and applicable BSP (Bangko Sentral ng Pilipinas) regulations. jl975 only shares the minimum data necessary for payment processing with these providers and does not grant payment providers access to your broader jl975 account or gameplay data.

13 Marketing Communications

With your consent — given at registration or subsequently through account settings — jl975 may send you marketing communications by SMS, email, or in-app notification. These communications may include promotional bonus offers, new game announcements, VIP tier updates, and relevant platform news.

You may opt out of marketing communications at any time by: (a) updating your notification preferences in your jl975 account settings; or (b) replying STOP to any SMS communication from jl975; or (c) contacting jl975 support via live chat and requesting removal from marketing communications. Opt-out requests are processed within five (5) business days. Opting out of marketing communications does not affect transactional communications necessary for the operation of your account (e.g., OTP messages, withdrawal notifications, security alerts).

jl975 does not share your personal contact data with third-party advertisers for their independent marketing purposes.

14 Changes to This Privacy Policy

jl975 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory guidance, or platform features. Material changes to this Policy will be communicated to registered players via the mobile number or email address on file, or through a prominent notice on the jl975 platform at login, at least fourteen (14) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Continued use of the jl975 platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with a material change, you may close your account by contacting jl975 support before the effective date of the change.

15 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl975, please contact us through the following channels:

• Live Chat: Available 24/7 through the jl975 website and mobile app. Select "Privacy / Data Request" as your inquiry type to ensure routing to the appropriate team.
• Email: [email protected] — include "Privacy Request" in the subject line for priority handling.
• Response time: Initial acknowledgment within 24 hours; substantive response within 30 calendar days for data subject rights requests.

If you are not satisfied with jl975's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about the NPC's complaint process is available through official Philippine government channels.